Amazon Web Services
Cloud Infrastructure
EC2, RDS, CloudWatch alerts, maintenance windows, Cost Explorer, and billing anomalies — all unified.
Microsoft Azure
Cloud Infrastructure
Resource health, service advisories, maintenance schedules, cost management, and Azure Monitor alerts.
Google Cloud
Cloud Infrastructure
GKE, BigQuery, Cloud SQL incidents, billing reports, and GCP service health streaming.
Bi-directional ticket sync, incident management, change requests, CMDB updates, and SLA tracking.
Issue sync, sprint visibility, SLA breach escalation, and Jira Service Management ticketing.
Customer ticket ingestion, SLA compliance monitoring, and escalation routing based on ticket priority.
Asset management, change advisory board sync, and service catalog integration.
Alert ingestion, monitor sync, SLO breach detection, and incident correlation with vendor events.
PagerDuty
Incident Response
On-call routing, escalation policies, and automatic incident creation from vendor SLA breaches.
APM traces, infrastructure health, error analytics, and SLA performance correlation.
Dashboard embedding, alert rule sync, and Loki/Prometheus incident surfacing.
Channel alerts, bot commands, on-call pings, and Tacbot action approvals — right inside Slack.
Microsoft Teams
Communications
Adaptive cards for vendor alerts, channel routing by severity, and Teams-native approval flows.
Email (SMTP/Exchange)
Communications
Parse vendor advisory emails, route to the right team, and auto-log to ticket systems.
Contract renewal tracking, vendor account health, and case sync from Salesforce Service Cloud.
Vendor contact management, renewal deal pipeline, and ticket-to-deal escalation automation.
CrowdStrike
Security / EDR
Threat detection alerts, vendor patch status, and security advisory correlation with ops calendar.
SSO provisioning, user lifecycle events, vendor access reviews, and security policy advisories.
Log correlation, security event ingestion, and vendor anomaly detection feeding into Tacbot's risk engine.
SAP Basis maintenance windows, transport requests, and system refresh scheduling sync.
Oracle Cloud patch tracking, database maintenance windows, and support ticket escalation.
HCM Suite maintenance windows, release notifications, and SLA checkpoint automation.
Full-stack observability correlation with vendor events and automated problem cards.
Auto-schedule vendor review calls from ops calendar, meeting transcription, and action-item extraction.
Arista Networks
Network Infrastructure
Monitor switch telemetry, EOS state, port status, and optical level alerts directly in Tacbot.
Cisco
Enterprise Networking
IOS-XE/NX-OS device status, BGP session alerts, interface drops, and automated diagnostics mapping.
Juniper Networks
Network & Security
Junos OS device telemetry, routing engine status, and VPN tunnel tracking integrated with incidents.
Verizon
Carrier Connectivity
Track Verizon business internet circuits, fiber lines, active carrier maintenance windows, and outages.
Ingest AT&T circuit status, ASE/VLS network notifications, and automated ticket logging.
Level 3 (Lumen)
Fiber Infrastructure
Real-time integration with Level 3 backbone connectivity alerts, circuit states, and fiber status.
Colt
Enterprise Connectivity
Colt IQ Network circuit telemetry, fiber link status, and active carrier maintenance windows.
Crown Castle
Dark Fiber & Infrastructure
Monitor Crown Castle dark fiber paths, shared tower statuses, and carrier incident resolution.
Equinix
Colocation & Cross Connects
Equinix Fabric API sync, cross-connect circuit latency, colocation cage door alerts, and power feed health.
Lumen Technologies
Broadband & Enterprise Fiber
Direct integration with Lumen portal for SLA breaches, circuit outages, and scheduled carrier maintenance.
Acquablue
Network Services
Acquablue custom internet circuit monitoring, wavelength latency metrics, and SLA threshold alerts.
